Latelita jewellery is crafted from high-quality 925 sterling silver and micron-gold-plated sterling silver. With proper care, your jewellery can be enjoyed for many years.

A simple guideline to follow worldwide:
Put your jewellery on last when getting ready and remove it first at the end of the day.

Everyday Care

Sterling silver naturally reacts with air, humidity, and moisture, which can cause tarnishing over time. However all Latelita pieces come with a very high quality plating that will protect it from tarnishing for many years to come.

To help maintain your jewellery:

• Gently polish with a silver polishing cloth on a regular basis

• Store with anti-tarnish strips or paper where possible

• Avoid direct contact with water, perfume, lotions, cosmetics, and hairspray

Always remove jewellery before:

• Showering or bathing

• Swimming (including pools, sea, and hot springs)

• Using saunas or steam rooms

• Exercising or engaging in sports

Sweat, heat, humidity, and air exposure are enemies of plated jewellery.

Storage (Important in All Climates)

When not wearing your jewellery:

• Store it in a small airtight or zip-lock bag (and/or inside the presentation box)

• Keep items stored separately to avoid scratching

Jewellery stored for long periods inside presentation boxes may tarnish due to trapped moisture, especially in humid or warm climates.

For best results:

• Store jewellery in a tarnish-resistant pouch

• Add silica gel packets or anti-tarnish strips to absorb moisture

Cleaning Your Jewellery

A safe and gentle cleaning method:

1. Mix a small amount of mild liquid soap with lukewarm water

2. Use a soft brush (a toothbrush works well)

3. If very dirty, soak for up to 10 minutes

4. Rinse with clean water and pat dry with a soft cloth

Silver Polishing Liquids & Dips

• Silver polishing liquids are not recommended

• Mild silver dips may be used carefully on plain silver items

• Rinse thoroughly after use — any residue left on chains or clasps may damage the jewellery over time

⚠️ Avoid silver dips on jewellery with oxidised or darkened details, as they may remove the design finish.

Oxidised Sterling Silver

Some Latelita designs feature intentional oxidised (darkened) details.

To preserve this finish:

• Avoid aggressive polishing

• Do not use silver dips, polishing liquids, or ultrasonic cleaners

Over time, the oxidised finish may fade naturally with wear. This is not a defect and is considered normal wear. A professional jeweller can re-apply the oxidised finish if desired.

Gold-Plated Jewellery

Gold-plated jewellery will preserve its shine a life time as long as you follow these points:

• Gently wipe with a soft cloth after wear

• Do not polish aggressively

• Avoid abrasive surfaces and chemicals

• Do not use silver polish or ultrasonic cleaning

Gold plating may gradually wear over time. This is considered normal wear and tear, not a manufacturing fault.

Re-plating can be carried out by a professional jeweller. Latelita also offers a lifetime re-plating service (fees vary by item).

Please contact [email protected] for further information.

Warranty

All Latelita jewellery comes with a 6-month warranty covering manufacturing defects. These typically appear within the first few wears and such items will be fixed or replaced free of charge. (returns postage fees will be waived without any hesitation)

Warranty does not cover:

• Loss or accidental damage

• Normal wear and tear (scratches, pulled chains or bent clasps, dropped stones)

• Damage caused by improper use or storage

• Items purchased through third-party retailers (please contact the retailer directly)

Repairs

We offer a repair service for eligible items for a service fee.

• Repairs are available for items currently sold on our website

• Discontinued items are excluded

• If repair is not possible, a replacement may be offered at our discretion

Please contact [email protected] for further information.